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| Today, I finally received my online order from Filstop. I chanced upon this online store through a Facebook ad. |
Today, I finally received my online order
from Filstop. I chanced upon
this online store through a Facebook ad. I’ve been looking for a more
convenient way of shopping for Filipino foods and Filstop was the answer. For somebody
who lives thousands of miles away from familiar cuisine, it’s a joy to find
this. I used to shop at the Asian store about 35 minutes from where we
live but the number of Filipino products at Filstop was just amazing. Here’s a
review about my first order!
Web
Usability:
The presentation of information and choices was
clear and concise. The buttons for ordering were easy to understand and there’s
no ambiguity since they also provide information about the products. Check- out
was also stress-free and I was able to navigate the whole process without
difficulty. Several clicks and I was done.
Product Price and Availability:
I personally think that price of the products
was fair enough. Comparing some of their products to Amazon, it shows
that Filstop is way
cheaper. In terms of product availability, I guess it exceeded my expectation. Who
would have thought that I'd find ‘itlog
maalat’, ‘alamang’, ‘Bagoong Balayan’, and even ‘Quizon pancit’? I was too excited
whenever I type the name of the product and they have several choices
available. There are some products marked out of stock but it also happens even
in other online stores. I removed my frozen products order when I saw that
there’s a charge for special frozen package.
Delivery
Process:
I placed my order January 22 and received an
email confirmation the same night that my order was completed. Several days
after that, I tried checking for an update but heeded no info when I tried
typing the order number. On January 27, I received an email informing me that a
‘Fedex label was printed and order awaiting pick-up’. Expected delivery was
late in the afternoon of Wednesday. Using the tracking number, I was finally
able to check for updates of my package until I received it though FedEx today,
January 31, Wednesday, 9:40 a.m.
Packing
and Completeness of Ordered Items:
Packing was excellent. There were no broken
bottles and all my items were in perfect condition. I received all my ordered
items and the arrangement was meticulously done. I am a bit disappointed that
some products like Argentina corned beef and sandwich spread were not made from
the Philippines but I think it’s not really a big deal.
Is it worth the wait (January 22-31)? I think it
is. Nothing beats the taste of food which reminds me of the Philippines. After
enjoying my pork ‘binagoongan’ tonight, I am definitely going to have my
monthly order.
